Privacy policy

We collect the minimum needed to answer a quote request and to meet the obligations of our licence. This page says what, why and for how long — as of September 2026.

What we collect

The quote form collects: the amount and currency of the requested trade, your chosen contact channel and the contact itself (email or Telegram), and the page language. Our servers also record the technical metadata every web request carries — IP address and user agent.

The site uses Google Analytics 4 and the Meta Pixel for aggregated usage statistics; both load only after the page content. No analytics or marketing cookies are set by the quote form itself.

Why we collect it

We use these details to respond to your request and to run the checks our VARA licence requires — identity, beneficial ownership and source-of-funds verification before any trade. We do not use them for advertising profiles, and we do not sell them.

Lawful basis

Processing is based on your request (pre-contractual steps), our legal obligations under UAE anti-money-laundering law and VARA rules, and the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

Retention

Trade-related records, including correspondence and confirmations, are kept for the period our licence and AML rules require — currently five years after the end of the relationship. Quote requests that do not lead to a trade are reviewed periodically and deleted when no longer needed.

Who sees it

Your details go to the dealing desk and, where the law requires, to our regulator, bank or auditor. We do not pass them to third parties for their own marketing.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to the retention obligations above. Write to [email protected] — the request is answered by a named person.